COLD COTES ROAD, HARROGATE, NORTH YORKSHIRE, HG3 2LW

INFO@COLDCOTES.COM | (+44) 01423 770 937

AVAILABILITY AND BOOKING ROOMS



We are happy to welcome both new and returning guests to Coldcotes from 19th MAY. Please click on the “OUR FACILITIES“ button above in order to reassure you of our commitment to ensuring the well being of our guests and staff remains a priority.


Book one of our beautiful new rooms... or one of our garden suites

REMEMBER... YOU ONLY GET THE BEST ROOM AT THE BEST PRICE by BOOKING DIRECT WITH US



PLEASE NOTE: IF YOU HAVE ANY PROBLEMS USING THE BOOKING FORM BELOW PLEASE CLICK HERE TO GO DIRECTLY TO OUR BOOKING SYSTEM


ALTERNATIVELY PLEASE EMAIL US AT INFO@COLDCOTES.COM OR CALL US ON +44 01423 770937

PLEASE NOTE: We reserve the right to change the room you are booked into where necessary, however we will always ensure that any alternative is at the same standard or higher.

COVID 19 SUPPORTIVE CANCELLATION / DEPOSIT POLICY

DEPOSITS WILL NOT BE TAKEN FOR ANY STAYS BEFORE THE 21st June 2021

DEPOSITS WILL NOT BE TAKEN FOR ANY BOOKINGS MADE BEFORE 21st JUNE 2021

A FULL CREDIT VOUCHER FOR A FUTURE STAY WILL BE ISSUED FOR MONIES DUE FOR CANCELLATIONS MADE WITHIN 7 DAYS PRIOR TO ARRIVAL UP UNTIL 21st JUNE 2021


STANDARD BOOKING AND CANCELLATION TERMS

We do require a non refundable deposit of 25% for all bookings. The remaining balance is paid upon departure

Our cancellation policy is 7 days or more prior to arrival. After this period the full balance of is due.

A Cancellation advised within our cancellation terms of 7 days or more attracts only the loss of deposit. If you wish to transfer the reservation to another available date then the deposit can also transfer with no monies lost.

We try at all times to be flexible and understanding as we know unexpected things do happen. However we must always seek to cover any loss of income for rooms cancelled at very short notice without the ability to re sell easily. If we manage to resell a room cancelled at short notice we would only ever charge back the cost in doing this. This rule is for Direct bookings only.

EXCEPTIONS

Bookings made for dates covering Yorkshire show week mid July and the spring and autumn flower shows - will be subject to a 25% non refundable deposit at time of booking. DATES ARE NOT TRANSFERABLE. CANCELLATION POLICY IS 14 DAYS PRIOR TO ARRIVAL. A MINIMUM 3 NIGHT STAY IS REQUIRED.

GROUP BOOKINGS 3 or more rooms

We do accept group bookings up to 4 rooms. We ask for a deposit of 25% at the time of booking with full payment 21 days prior to arrival. Cancellation period is 21 days prior to arrival. PLEASE NOTE OUR TERMS DIFFER FOR GROUP BOOKING TO PROTECT THE BUSINESS FROM LATE CANCELLATIONS WITH ROOMS HAVING BEEN HELD FOR A NUMBER OF WEEKS. RE SELL IS VERY DIFFICULT WITHOUT ATTRACTING SIGNIFCANT COSTS

COVID 19

In circumstances beyond the guest control, due to Covid 19 government restrictions coming into force or Track and Trace arising that are due to Covid 19, a voucher will be issued for any monies paid to date to be used with no date restrictions imposed.

EXCLUSIVE HIRE OF COLDCOTES

We have hosted many intimate family gatherings at Coldcotes. Providing catering and a warm friendly atmosphere within the public areas. We can accommodate 14 adults and extend this to welcome 4 well behaved children. Please call Sue to discuss if this is something you may consider.